Welcome to the Beads Heaven

Returns Policy

* Customer can return goods if there is valid reason like damaged goods supplied, goods not as per order. We will not accept returns on USED items.
*We are not responsible for defects or damage caused by customer error.
*Shipping COST for returns and exchanges is at purchaser’s expense.
*If your order has not been shipped it may be canceled within the first 24 hours. 
*We will not accept returned packages without an authorized RMA#
*When a package is returned with a proper RMA authorization # for an exchange there will be a drop ship charge of $5 for the reshipped item.
*Customers have  7 days return time from the date of received goods.